Refund Policy / Cancellation Policy
At Royal Classic Bakers, we strive to provide a smooth and satisfying shopping experience. Here are the details of our refund and cancellation policy:
Cancellation Policy:
- Orders can be canceled within 30 minutes of placement by contacting us at royalclassicbakers.com or by calling 7351828344.
- Orders that have already been processed or dispatched cannot be canceled.
Refund Policy:
- Refunds are not applicable for successful deliveries.
- For eligible cases, such as non-delivery or damaged products (as verified by our team), a refund or replacement will be offered.
- Refunds, if applicable, will be processed within 3-5 business days to the original payment method.
Non-Refundable Cases:
- Successful deliveries without complaints raised within the specified timeframe
We are committed to customer satisfaction and offer refunds under certain conditions:
Eligibility for Refunds:
- Refunds are only applicable for orders that are damaged or incorrect upon receipt.
- Refund requests must be made within 24 hours of receiving the order.
Procedure for Refunds:
- Contact our customer service team at royalclassicbakers@gmail.com within 24 hours of receiving your order.
- Provide your order number and a photograph of the damaged or incorrect item.
- Our team will review your request and process the refund if applicable.
Processing Refunds:
- Approved refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method used during the purchase.
Non-Refundable Circumstances:
- Change of mind after purchase
- Incorrect order placement by the customer
- Perishable items that have been opened or consumed
